Stay top-of-mind between every service and every trade-in.
A vehicle purchase is a high-value, low-frequency relationship - and most dealerships go silent the moment the keys change hands. Handwritten cards turn delivery, service, and finance milestones into a quiet retention engine your competitors can’t match.
Where teams use it.
Four touchpoints most firms in the sector mean to do, and never quite get around to. We turn each one into a CSV upload.
New-vehicle delivery thank-yous
Every delivery day ends with a card in the post. It lands on the buyer’s doormat the week they’re still showing the car off - the single touchpoint that turns a sale into a repeat customer.
Service-due reminders
Replace the generic SMS reminder with a handwritten card 30 days before each service interval. Service bookings convert at meaningfully higher rates and workshop utilisation lifts with them.
Trade-in & upgrade nudges
At the 3-year and 5-year mark - warranty end, finance maturity - a handwritten card from the original salesperson opens the trade-in conversation before the customer starts shopping competitors.
Finance renewal & EOFY
Customers nearing balloon payment, lease end, or June-30 EOFY get a personally signed card from the F&I team. Higher conversion than email-only campaigns at a fraction of the per-deal CAC.
“We attribute three sales last quarter directly to the handwritten 3-year cards. The campaign cost less than one Facebook lead.”
Questions specific to automotive.
Can the card be signed by the original salesperson?+
Yes - that’s the highest-converting version. Upload a "salesperson" column from your DMS and every card writes in their name. Continuity matters in this business and the customer remembers.
Does it integrate with our DMS (Pentana, Auto-IT, etc.)?+
Today, every DMS we’ve worked with can export the contact + vehicle data we need as a CSV. Direct integrations with the major Australian DMS platforms are on the roadmap.
Can different franchises within the same group send under their own letterhead?+
Yes. Each franchise is a separate sender profile with its own template, signature, and return address. One group account, many showroom voices.
Ready to start?
No subscription. Pay per card. GST-friendly invoices.